![]() US/UK/EU/CA: We will simply charge a small on the exchange rate and will not charge any extra fees at. They will need to dial #144*82*# to get the authorization code. You can send money to an e-wallet via Digicel Moncash. Alternatively, your recipient can also cash out the money at any ATM in Orange Money network (max 100,000 FCFA).They may then receive an SMS to verify the authentication of the transaction Dial #120# on their phone in order to enter their PIN code (code secret) and confirm the withdrawal.To do this, provide the agent with their national ID or passport Your recipient might want to upgrade their Orange Money wallet from Lite to Full wallet to increase the receiving limits and avoid cashout fees.Mention to the agent that they are picking up an intra-regional transfer to avoid being charged cashout fees.Provide their phone number and the amount of money they wish to cash out. Your recipient can visit any agent officially partnered with Orange Money.Please find below some useful information to help your recipient to cash out money in Orange Money in Ivory Coast: Please find below some useful information to help your recipient to cash out money in MTN in Ivory Coast:Īt the agency, your recipient will have to validate the transaction with the PIN code that he chose when they opened the mobile account and he will receive a SMS with all transaction details įor more assistance, he can call MTN Customer Service at *133#Īnd also, if it doesn’t work in an agency, it’s always worth trying another one As long as it is a valid wallet with the phone number, the transaction is processed once you confirm payment and the fund cannot be reversed.įor transfers sending to Orange or Wave Money wallets, in case you entered the wrong phone number, and the money hasn’t been cashed out, please send us an email at via your registered email address. ![]() If you made a mistake with the recipient’s phone number, unfortunately, there is nothing we can do. Make sure you input the correct phone number. If you sent money to the wrong person or to the wrong number, what can you do? You can send funds up to the maximum limits permitted by our standard sending policies. If you are sending from outside the Eurozone, we will simply charge a small percentage of the exchange rate and no additional transfer fees. You will pay a flat fee of 2 EUR from Europe. Soumettez-nous vos demandes dinformations, vos compliments, vos suggestions ou vos réclamations. Parlez avec la TAP, remplissez le formulaire de contact et partagez votre opinion sur notre service. How much will you pay to send to Ivory Coast? Réclamations Vous avez un problème Dites-nous ce que nous pouvons faire pour vous. You can send money to a mobile money wallet via MTN, Orange Money, and Moov.
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